The computer AMC was made for one office, a few desktops and a technician on call. Today your business runs on laptops, servers, Wi-Fi, cloud apps and backups, across offices, branches and homes. That needs more than repairs. It needs complete IT management.
The AMC fee is the small part. The real cost is what happens between a problem starting and someone noticing it.
Staff waiting for a technician, a PC down for a day, a whole team stuck when the server stops.
A backup that quietly stopped weeks ago is only found when you need it back.
Antivirus switched off, Windows updates months behind, and nobody knows which PCs.
Licences, warranties and firewall subscriptions that lapse because no one was reminded.
Staff away from head office wait longest, or are not covered at all.
Old PCs and full disks become emergencies instead of a planned budget.
| What your business needs | Legacy AMCRepair contract | Xpress ASSISTComplete IT management |
|---|---|---|
| Repairs and onsite visits | ||
| Early warnings: disk, antivirus, updates, backups | – | |
| One-click remote help for every user | – | |
| AI helper that fixes common problems any time | – | |
| Problems that fix themselves (self-healing) | – | |
| Monthly PC Tune-up and app updates | – | |
| Firewall, switches, Wi-Fi, NAS and UPS watched | – | |
| AI server diagnosis and backup watch | – | |
| Branches, travelling laptops and work-from-home PCs | Rarely | |
| Live view of all your IT (My IT 360) | – | |
| Contracts, renewals and asset register | – | |
| Monthly IT report with next steps | – |
If your AMC can't answer these today, your IT is being repaired, not managed.
We install Xpress ASSIST on up to 10 PCs and 1 server. On day 7 you get a clear report of what your AMC has been missing.
PC AMC becomes Gold, comprehensive AMC becomes Gold+, server AMC becomes Platinum. Remote-only teams anywhere in India choose Silver.
Our team installs the app and opens My IT 360. Already with Xpress? Same team you know, with far more working for you.
Plans are priced per PC and server, just like an AMC, and we give each company a tailored quote. Because problems are caught early and most are fixed remotely, your team loses far less time to breakdowns.
Yes. Gold, Gold+ and Platinum include onsite visits when needed, and Gold+ includes spare parts. Complete IT management adds to your AMC; it doesn't take anything away.
No. Xpress ASSIST checks PC health only. It never reads your files or e-mails, and nothing on screen is shared until your user clicks Allow.
No. The Xpress ASSIST app runs on your existing Windows 10 and 11 PCs and Windows servers. Nothing changes for your staff.
Yes. It gives your IT person early warnings, remote tools and Xpress Genie, so they spend less time firefighting. Larger IT teams can look at Xpress ASSIST Enterprise.
Try Xpress ASSIST for 7 days on up to 10 PCs and 1 server. On day 7 you get a clear report, checked by an Xpress support technician.
